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Consumer advocate Ron Burley explains how long-term contracts leave customers with very little leverage but offers tips to escaping the agreements. More
Consumer Advocate Ron Burley helps a Texas man reverse a car deal that forced the senior to pay a severely inflated price. Learn more ways to protect yourself when buying a car. More
Cramming is the unsavory act of tacking an unrequested service fee to a phone bill. Take these steps to avoid falling victim to this increasingly dubious act. More
If you get a phone call that sounds too good to be true, it probably is. Here are six ways to avoid telemarketing scams and fraud. More
When installing her floors, an AARP member learns the hard way about using both contractors and retailers. More
A mother prepaid for her funeral without telling her kids. After they've paid, can they get their money back? More
What to do when an online payment gets lost in cyberspace. More
Get a nine-point plan for successful holiday gift returns, exchanges, and refunds, from AARP consumer advocate Ron Burley. Learn how to make a gift return in the store or online. More
Get a list of the five trickiest scams you're likely to encounter in 2012. AARP's consumer advocate Ron Burley exposes these scams and frauds. More
Tip for using matchmaking services, including checking references, understanding exactly what particular services promise, and using online services to save money. More