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Ron Burley's Archive

How to Get Out of a Long-Term Contract

Consumer advocate Ron Burley explains how long-term contracts leave customers with very little leverage but offers tips to escaping the agreements. More

Article | April 26, 2013

Used Car Buying Tips

Consumer Advocate Ron Burley helps a Texas man reverse a car deal that forced the senior to pay a severely inflated price. Learn more ways to protect yourself when buying a car. More

Article | January 2, 2013

Avoiding Fake Phone Charges

Cramming is the unsavory act of tacking an unrequested service fee to a phone bill. Take these steps to avoid falling victim to this increasingly dubious act. More

Article | September 18, 2012

6 Ways to Avoid Telemarketing Fraud

If you get a phone call that sounds too good to be true, it probably is. Here are six ways to avoid telemarketing scams and fraud. More

Article | April 30, 2012

Cutting Corners on Home Improvement Could Be Costly

When installing her floors, an AARP member learns the hard way about using both contractors and retailers. More

Article | February 17, 2012

Prepaid Funerals: A Grave Error?

A mother prepaid for her funeral without telling her kids. After they've paid, can they get their money back? More

Article | January 10, 2012

When Online Checks Disappear

What to do when an online payment gets lost in cyberspace. More

Article | December 15, 2011

Many Happy Returns

Get a nine-point plan for successful holiday gift returns, exchanges, and refunds, from AARP consumer advocate Ron Burley. Learn how to make a gift return in the store or online. More

Article | December 7, 2011

5 Scams to Watch for in 2012

Get a list of the five trickiest scams you're likely to encounter in 2012. AARP's consumer advocate Ron Burley exposes these scams and frauds. More

Article | November 16, 2011

Mismatched

Tip for using matchmaking services, including checking references, understanding exactly what particular services promise, and using online services to save money. More

Article | November 14, 2011