High-speed Internet connectivity promises major benefits for many older Americans. However, implementation of a federal plan to connect more older adults is lagging. More

Programs to help low-income households initiate and maintain energy and telephone service, which federal and state governments have mandated, funded, or approved, are identified and described in this ... More

Programs to help low-income households initiate and maintain energy and telephone service, which federal and state governments have mandated, funded, or approved, are identified and described in this ... More

An analysis of how competing Internet service and content providers use broadband Internet networks, and how their actions may affect consumers' access to--and the future development of--the Internet ... More

What policymakers can do via rule-making or legislation to promote a level playing field for consumers of wireless telephone services is outlined in this AARP Public Policy Institute issue memo. (2 pa ... More

The switching costs that consumers are charged when they change wireless telephone service providers, such as early termination fees, generally harm consumers by increasing prices and making markets l ... More

Consumers purchase cell phones for many reasons. In this AARP Public Policy Institute Fact Sheet, Christopher Baker presents survey results that show women, low-income consumers and older consumers ar ... More

Cell phone consumers are often locked into long-term contracts before they have an opportunity to review their first monthly bill. In this AARP Public Policy Institute Fact Sheet by Christopher Baker, ... More

Spyware is rapidly becoming the tool of choice for cyberthieves using the Internet to commit identity theft. This AARP Public Policy Institute Fact Sheet by Neal Walters examines how spyware is used t ... More

The conference integrates technology with basic issues facing aging populations including housing, education, family, health, and government. This two-day conference features academics, businesses, go ... More